Impact of the 2016 Policy Change on the Delivery of MedsCheck Services in Ontario

The Ontario government introduced an abrupt policy change effective October 2016 that added several components to all MedsCheck services, especially those completed in the community.

We used an interrupted time series design to examine the impact of the policy change on the monthly number of MedsCheck services delivered. Immediate declines in all services were identified, especially in the community. Gradual increases were seen over 24 months post-policy change, yet remained lower than predicted for MedsCheck services delivered in the community, especially for MedsCheck Diabetes.

It was concluded that a more effective implementation of health policy changes is needed to ensure the feasibility and sustainability of professional community pharmacy services.

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