Community Pharmacists’ Perspectives on Shared Decision-making in Diabetes Management

Shared decision-making is an approach where patients and clinicians share evidence and patients are supported to deliberate options resulting in preference-based informed decisions. The aim of this study was to describe community pharmacists’ perceptions and awareness of shared decision-making within their provision of general diabetes management, and potential challenges of implementing shared decision-making within community pharmacy.

This qualitative study used semistructured interviews with a convenience sample of community pharmacists. Data were analysed using thematic analysis.

Pharmacists were found to be well positioned to apply shared decision-making within community settings; however, implementation barriers exist. Pharmacists will require additional training as well as perceived patient and physician barriers should be addressed to encourage uptake.

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