Improving Follow-up: What We Learned

Researchers Lori MacCallum and Lisa Dolovich, along with community pharmacists Poshin Jobanputra, Maggie Cheung, and Yujeong Kim, discuss what they learned about best practices to improve follow-up with patients, the importance of documentation and why this research is more relevant than ever as the MedsCheck program is at risk of being phased out.

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